Frequently asked questions to help you buy a voucher, a gift box or an item - BEST WESTERN PLUS CANNES RIVIERA & SPA
Are gift boxes sent immediately after purchase?
Your gift box is sent immediately after purchase in digital format, allowing the recipient to book their stay dates at our BEST WESTERN PLUS CANNES RIVIERA & SPA establishment.
Is it possible to come to your establishment to purchase a gift box?
You can purchase our gift boxes directly on our e-commerce website. The boxes are available in several packages, ranging from an overnight stay in a Privilege Room with breakfasts and spa access, to signature massages or relaxation moments at the lounge bar. These boxes are ideal for offering a getaway to Cannes, combining comfort and well-being at our BEST WESTERN PLUS CANNES RIVIERA & SPA establishment.
Can the gift check be sent directly to the beneficiary without showing the amount?
When purchasing your gift voucher, you can choose to hide the amount so that the recipient cannot see it. Simply check the corresponding option when placing your order in our official BEST WESTERN PLUS CANNES RIVIERA & SPA store.
How do I choose the delivery method for the box (email, mail, in-store pickup)?
You can choose to send your gift box by email, by mail, or to pick it up in person when finalizing your order in our official BEST WESTERN PLUS CANNES RIVIERA & SPA store.
Can I buy multiple gift boxes online for different people?
You can certainly purchase multiple gift boxes online for different recipients. Each box will be personalized according to your wishes, for a unique experience at BEST WESTERN PLUS CANNES RIVIERA & SPA.
How do I create a group fund and invite people?
To create a group gift and offer a gift box at BEST WESTERN PLUS CANNES RIVIERA & SPA, select the dedicated option during your purchase and invite participants via email or link sharing. This option allows multiple people to come together to offer a unique moment to a loved one, such as a night in a Privilege Room or a signature Marilyn massage.
How can I choose the amount for a gift card?
You can choose the amount of your gift voucher from the options available on our official store. Select the one that fits your budget to offer a unique experience at BEST WESTERN PLUS CANNES RIVIERA & SPA.
How can I log in to my account?
To access your account on our official store, simply enter your email address and password on the login page. If you have forgotten your password, use the reset option to create a new one. BEST WESTERN PLUS CANNES RIVIERA & SPA.
How can I empty my cart?
To empty your cart on our official store, click on the cart icon at the top right of the page, then on the 'Empty Cart' button in our BEST WESTERN PLUS CANNES RIVIERA & SPA establishment.
Can I purchase multiple gift vouchers at the same time?
You can absolutely purchase multiple gift boxes at the same time. They will all be included in your order, to offer your loved ones unforgettable moments at BEST WESTERN PLUS CANNES RIVIERA & SPA.
How do I remove a gift box from my cart?
To remove a gift box from your cart, click on the delete icon next to the concerned item. You can also empty your entire cart using the dedicated option, at our establishment BEST WESTERN PLUS CANNES RIVIERA & SPA.
How do I purchase or give a gift box?
To offer a gift box from BEST WESTERN PLUS CANNES RIVIERA & SPA, select your gift box, add it to your cart, and customize it with a message before finalizing your order.
Can we give a gift certificate and let the recipient choose the experience?
Yes, you can offer a gift certificate with a custom amount, allowing the recipient to choose among the various experiences offered by the BEST WESTERN PLUS CANNES RIVIERA & SPA, such as massages, stays, or spa access.
Can I modify or cancel my order?
Modifications or cancellations of your gift box order depend on the conditions specified at the time of purchase. The BEST WESTERN PLUS CANNES RIVIERA & SPA offers customizable gift boxes for stays combining comfort, well-being, and an exceptional location on the French Riviera.
Is the gift box customer service reachable by email?
You can email us at the address listed on our website for any questions regarding your gift box. We commit to responding within 48 business hours to assist you best in your BEST WESTERN PLUS CANNES RIVIERA & SPA experience.
Is the gift box customer service reachable by phone?
The customer service of BEST WESTERN PLUS CANNES RIVIERA & SPA is available by phone from Monday to Friday, 9 AM to 6 PM. Answers to frequently asked questions are also available online.
Can I check the status of my gift box online?
You can track the status of your gift box online via your personal space. Log in with the credentials received at the time of purchase to access all the necessary information at our BEST WESTERN PLUS CANNES RIVIERA & SPA establishment.
Is there an online chat available for questions about gift boxes?
An online chat is available on our website to answer your questions about gift boxes. Opening hours are indicated on the contact page of our establishment BEST WESTERN PLUS CANNES RIVIERA & SPA.
Is there a dedicated customer service for gift boxes?
The BEST WESTERN PLUS CANNES RIVIERA & SPA offers a dedicated customer service to answer all your questions about your gift box. You will find useful information and answers to your queries directly on our website or via our online form.
Is there a dedicated FAQ for gift boxes?
Yes, this FAQ is specifically designed to answer your questions about the gift boxes from BEST WESTERN PLUS CANNES RIVIERA & SPA. You will find useful information about their use, validity, and much more to fully enjoy your stay in Cannes.
Is spa access included in my gift box?
Access to the spa is included in some gift boxes, such as Lord Brougham's Winter Parentheses which offers two spa accesses. Check the details of your gift box to confirm this service at our BEST WESTERN PLUS CANNES RIVIERA & SPA establishment.
Does the recipient of a gift box have access to the same services as other customers?
As a gift box beneficiary, you have access to the same services as other customers, according to the conditions of the BEST WESTERN PLUS CANNES RIVIERA & SPA establishment.
Is the detail of the services included in my gift box specified?
The services included in your gift box are detailed on the box itself or in the accompanying booklet. You will find information about the nights in the Privilege Room, access to the Marilyn Spa, breakfasts, and glasses of Grand Cru Champagne, among other services offered by our establishment BEST WESTERN PLUS CANNES RIVIERA & SPA.
Is parking included in my gift box?
Parking is not included in the BEST WESTERN PLUS CANNES RIVIERA & SPA gift boxes.
Is breakfast included in my gift box?
Breakfast is included in some gift boxes, such as Lord Brougham's Winter Parentheses. Check the services included in your gift box to learn more about BEST WESTERN PLUS CANNES RIVIERA & SPA.
Is special attention given to the recipient of a gift box?
The BEST WESTERN PLUS CANNES RIVIERA & SPA welcomes you in an elegant and contemporary setting, perfect for relaxation and escape. The recipient of a gift box can enjoy an experience combining comfort, well-being, and an exceptional location on the French Riviera, with privileged access to the Marilyn Spa and the rooftop pool offering a panoramic view of Cannes, at our BEST WESTERN PLUS CANNES RIVIERA & SPA establishment.
Is a welcome drink included in my gift box?
Your gift box does not mention a welcome drink, but you can enjoy one at the lounge bar of our BEST WESTERN PLUS CANNES RIVIERA & SPA establishment.
Should we bring towels to the Spa?
The towels are provided by BEST WESTERN PLUS CANNES RIVIERA & SPA for your comfort at the Spa Marilyn.
Can I purchase multiple gift boxes for my company's employees and customize them?
You can purchase multiple gift boxes for your employees and customize them according to your needs. Decreasing rates apply for large quantity purchases, with a customized quote based on the volume ordered at BEST WESTERN PLUS CANNES RIVIERA & SPA.
Is it possible to purchase multiple gift boxes for my clients and send them directly in digital or paper format?
You can purchase multiple gift boxes and send them directly to your clients, either in digital format or paper version. The gift boxes are available online and can be customized to your liking, with immediate delivery in digital format. Take advantage of this opportunity to offer a stay combining comfort, well-being, and an exceptional location on the French Riviera, at our BEST WESTERN PLUS CANNES RIVIERA & SPA establishment.
Do you offer preferential rates for bulk purchases?
Volume discounts are available for large purchases, with a customized quote based on the ordered volume at BEST WESTERN PLUS CANNES RIVIERA & SPA.
Do you offer an advantageous and personalized solution for works councils (CSE)?
We offer advantageous and customized solutions for corporate committees, with preferential rates and customization options tailored to your needs, at our BEST WESTERN PLUS CANNES RIVIERA & SPA establishment.
How do I correct an incorrect email address for a gift box?
To correct an incorrect email address on your gift box, you can provide us with your order number as well as the new details. The email address associated with your gift box will be updated as soon as possible, according to the conditions of BEST WESTERN PLUS CANNES RIVIERA & SPA.
How can I leave a review for my gift box?
You can share your feedback on your experience by logging into your customer account. The terms may vary depending on the establishment, but you can leave a review directly on our BEST WESTERN PLUS CANNES RIVIERA & SPA website.
How can I contact the store?
The opening hours and contact details are available on our website. You will also find a contact form for any questions regarding your gift box at our establishment, BEST WESTERN PLUS CANNES RIVIERA & SPA.
Is there a dress code for the gift box?
The BEST WESTERN PLUS CANNES RIVIERA & SPA does not enforce a strict dress code, but appropriate and elegant attire is recommended to fully enjoy the common areas and the restaurant. This way, you can relax in a refined and contemporary setting, typical of our BEST WESTERN PLUS CANNES RIVIERA & SPA establishment.
From what age can I get a treatment?
The minimum age to receive a treatment is generally 16 years old. You will be able to fully enjoy the relaxation experience at the Spa Marilyn of our BEST WESTERN PLUS CANNES RIVIERA & SPA establishment.
Is it absolutely necessary to make a reservation?
Reservation is required to enjoy your gift box. Beneficiaries can book their dates directly with the BEST WESTERN PLUS CANNES RIVIERA & SPA establishment.
How can one access the hotel from the airport?
The BEST WESTERN PLUS CANNES RIVIERA & SPA hotel is easily accessible from the airport, thanks to its proximity to Cannes train station. You can take a taxi or a bus to reach the establishment in a few minutes.
Is the establishment accessible to people with reduced mobility?
The BEST WESTERN PLUS CANNES RIVIERA & SPA is located in the heart of Cannes and offers quality services in an elegant and contemporary setting. The establishment is easily accessible and close to the train station, making it convenient for people with reduced mobility. The rooms and suites are spacious and designed to ensure comfort and rest, with contemporary and warm decor. BEST WESTERN PLUS CANNES RIVIERA & SPA.
Are pets allowed in the establishment?
Pets are allowed at our BEST WESTERN PLUS CANNES RIVIERA & SPA establishment, subject to specific conditions for your stay.
Where can I find the menus?
The menus are available on the detailed sheet of each gift box or directly on the website of the partner establishment BEST WESTERN PLUS CANNES RIVIERA & SPA.
What are the hours of operation?
The hours of BEST WESTERN PLUS CANNES RIVIERA & SPA are designed to welcome you in the best conditions. The hotel is open all day, with services available to allow you to fully enjoy your stay, whether for a night in a privileged room, access to the spa, or a moment of relaxation at the lounge bar. You can thus plan your visit according to your preferences and schedule.
Is there parking available near the establishment?
The BEST WESTERN PLUS CANNES RIVIERA & SPA is ideally located in the heart of Cannes, near the train station, making it easily accessible. The establishment does not have a private parking lot, but several parking options are available nearby, including public parking lots.
What are the delivery methods for gift boxes/vouchers?
The BEST WESTERN PLUS CANNES RIVIERA & SPA gift boxes are sent immediately by email in digital format, allowing for quick and flexible use. This way, you can offer a moment of relaxation and well-being to your loved ones without delay.
Is postal delivery offered?
We offer mail delivery of our gift boxes. The delivery is immediate in digital format, and the lucky recipient can book their dates at the BEST WESTERN PLUS CANNES RIVIERA & SPA establishment.
In addition to gift boxes, is it possible to order or have items delivered?
We offer only gift boxes for stays, massages, and treatments at BEST WESTERN PLUS CANNES RIVIERA & SPA. For additional items, you can check out the products available in our hotel's official store.
Is the gift box available in physical format?
You can choose between a digital or physical gift box to offer a stay at BEST WESTERN PLUS CANNES RIVIERA & SPA.
Is the box presented in a neat packaging?
Yes, our gift boxes are carefully wrapped to offer an elegant and neat presentation, in line with the refined experience offered by our establishment BEST WESTERN PLUS CANNES RIVIERA & SPA.
Is the gift box available in a digital format (e-gift box)?
Yes, our gift boxes are available in digital format. You can choose to have them delivered via email, which allows for immediate redemption. Take advantage of this convenient option to offer a moment of relaxation at BEST WESTERN PLUS CANNES RIVIERA & SPA.
Can the gift box be sent directly to the recipient?
You can send the gift box directly to the recipient when placing your order on our official BEST WESTERN PLUS CANNES RIVIERA & SPA store.
Do you deliver gift boxes internationally?
The gift boxes from BEST WESTERN PLUS CANNES RIVIERA & SPA are available for international delivery, with varying shipping costs and times depending on the destination. You can offer your loved ones a moment of relaxation and discovery of Cannes, no matter where they are.
What are the delivery times for gift boxes by mail?
Gift boxes are sent immediately in digital format after purchase, allowing the recipient to book their stay dates according to availability. Postal delivery times vary depending on the destination, but shipping is done quickly after the order. Enjoy this relaxing and wellness experience at BEST WESTERN PLUS CANNES RIVIERA & SPA.
Is it possible to schedule a delivery date?
You can schedule the sending date of your gift box during your order. The box is sent in digital format, and the recipient can then book their stay dates at BEST WESTERN PLUS CANNES RIVIERA & SPA.
Is express delivery available?
The gift box is sent immediately in digital format, allowing the recipient to book their dates quickly. You can offer a moment of relaxation and well-being at BEST WESTERN PLUS CANNES RIVIERA & SPA.
How can I track my order?
You can track your order by logging into your account on our website. There, you will find all the necessary information regarding your purchase. Enjoy your gift box at BEST WESTERN PLUS CANNES RIVIERA & SPA.
Can I receive my gift box by email or mail?
You can choose to receive your gift box by email or by mail, as you prefer. The delivery is immediate and digital, allowing the recipient to book their dates directly with our establishment BEST WESTERN PLUS CANNES RIVIERA & SPA.
What is the delivery time for my gift voucher if I choose postal delivery?
The delivery time for your gift voucher by post is immediate if you choose the digital format. For a physical delivery, expect 2 to 3 business days. Your gift box will be sent directly from our official store BEST WESTERN PLUS CANNES RIVIERA & SPA.
If I cancel my reservation, is my gift box still valid?
In case of cancellation of your reservation, your gift box remains valid. You can use it for a new reservation according to the conditions of the BEST WESTERN PLUS CANNES RIVIERA & SPA establishment.
Can my gift box be extended if not used?
The extension of your gift box depends on the validity conditions indicated at the time of purchase. Our establishment, BEST WESTERN PLUS CANNES RIVIERA & SPA, is committed to offering an unforgettable relaxation and wellness experience.
Can my gift box be exchanged for another service?
The exchange of your gift box for another service is possible depending on availability and the conditions of the BEST WESTERN PLUS CANNES RIVIERA & SPA establishment.
Can I cancel my reservation made with a gift box?
The cancellation of your reservation made with a gift box depends on the reservation conditions at the time of purchase. You can fully enjoy your stay at BEST WESTERN PLUS CANNES RIVIERA & SPA.
Can I modify my reservation made with a gift box?
Modifying your reservation made with a gift box depends on the conditions specified at the time of purchase. You can fully enjoy your stay at BEST WESTERN PLUS CANNES RIVIERA & SPA.
Is there a cancellation period for gift box reservations?
The cancellation deadline for reservations made with a gift box depends on the conditions specified at the time of your reservation at BEST WESTERN PLUS CANNES RIVIERA & SPA.
Is it possible to reschedule without fees with a gift box?
Rescheduling is possible depending on availability and the conditions of your BEST WESTERN PLUS CANNES RIVIERA & SPA gift box.
Can I convert my gift box into a gift card?
Gift boxes cannot be converted into gift checks. You can use them to book an experience at our BEST WESTERN PLUS CANNES RIVIERA & SPA establishment, located in the heart of Cannes, just a few minutes' walk from the Croisette and the beaches.
Are there special offers for events (weddings, Valentine's Day, Christmas...)?
We offer special gift boxes for events like Valentine's Day, Christmas, or weddings, such as our 'Lord Brougham's Winter Interlude' box including one night in a Privilege Room, two breakfasts, two Spa accesses, and two glasses of Grand Cru Champagne. Check our online selection to discover the available offers at BEST WESTERN PLUS CANNES RIVIERA & SPA.
Do you offer dedicated gift sets for groups, birthdays, or special occasions (bachelorette parties, stag parties)?
We offer gift boxes tailored to various occasions, such as birthdays or gatherings with friends, for unforgettable moments just steps away from the Croisette. Our offers include stays, massages, and spa access for a wellness getaway in the heart of Cannes. Discover our gift boxes to offer a unique experience at our BEST WESTERN PLUS CANNES RIVIERA & SPA establishment.
Are the gift boxes offered official and guaranteed without intermediaries or commission?
The gift boxes offered are official and guaranteed without intermediaries, as we collaborate directly with BEST WESTERN PLUS CANNES RIVIERA & SPA to offer you authentic and quality experiences.
Are the services included in the gift boxes identical to those consumed on site?
The services included in our gift boxes correspond to those offered by the BEST WESTERN PLUS CANNES RIVIERA & SPA establishment, with varied experiences such as nights in privilege rooms, access to the spa, signature massages, and relaxation moments at the lounge bar. The boxes are customizable according to your wishes and offer direct access to the hotel's services, for a tailored experience.
Could I exchange a service for another at the time of booking (e.g., a massage instead of a facial treatment)?
The services can be exchanged according to the availability and conditions of the BEST WESTERN PLUS CANNES RIVIERA & SPA establishment.
Is it possible to pay for a gift box by bank transfer?
Payment by bank transfer is possible for the purchase of a gift box. You can thus settle your order securely directly with our establishment BEST WESTERN PLUS CANNES RIVIERA & SPA.
Is online payment secure?
Online payment on our official store is fully secured to ensure the protection of your banking data. You thus benefit from the best rate directly from the BEST WESTERN PLUS CANNES RIVIERA & SPA establishment.
Is payment via group or shared payment possible?
Payment via group or shared funds is not available at the moment. You can pay for your gift box by credit card, bank transfer, or PayPal according to the options offered during your order at our establishment BEST WESTERN PLUS CANNES RIVIERA & SPA.
Are your gift boxes exclusive creations, specifically designed by your establishment?
Our gift boxes are specially designed to offer a unique experience at BEST WESTERN PLUS CANNES RIVIERA & SPA, with services such as a night in a Privilege Room, access to the spa, or signature massages. Each box allows you to fully enjoy the elegance and exceptional location of our establishment on the French Riviera.
Is it possible to pay in installments?
Payment in installments is possible according to the terms offered during your booking at our BEST WESTERN PLUS CANNES RIVIERA & SPA establishment.
Is the payment deducted immediately upon ordering?
The payment for your gift box is debited immediately upon ordering, directly from our establishment BEST WESTERN PLUS CANNES RIVIERA & SPA.
Can businesses pay via a specific payment method (administrative mandate, transfer...)?
Companies can pay for their BEST WESTERN PLUS CANNES RIVIERA & SPA gift box purchases by bank transfer or administrative mandate. This option is available to facilitate your orders.
Are payments processed by a certified provider compliant with security standards (PCI DSS)?
All payments made on our official store are secured by a certified provider compliant with PCI DSS standards, ensuring a secure transaction at our BEST WESTERN PLUS CANNES RIVIERA & SPA establishment.
When purchasing a gift box, do I keep the history of my orders?
You can view your order history in your BEST WESTERN PLUS CANNES RIVIERA & SPA customer account. All the necessary information is available there for easy tracking of your purchases.
Do you offer payment via PayPal, Apple Pay, or Google Pay?
We accept payments by credit card, PayPal, Apple Pay, and Google Pay for your BEST WESTERN PLUS CANNES RIVIERA & SPA gift boxes.
Can I receive an invoice after my purchase?
You will receive an invoice via email after your purchase at BEST WESTERN PLUS CANNES RIVIERA & SPA. You can also find it in your customer account on our official store.
Can I pay for my gift box with a credit card (Visa, Mastercard, Amex)?
You can pay for your gift box with a Visa, Mastercard, or American Express credit card. The payment is secure and direct, with no intermediaries, for an advantageous rate. Take advantage of this practical option to offer an unforgettable stay at BEST WESTERN PLUS CANNES RIVIERA & SPA.
Can a promotional code be used?
You can use a promotional code when ordering a gift box. Check its validity and usage in the terms and conditions of our establishment BEST WESTERN PLUS CANNES RIVIERA & SPA.
What payment methods are accepted for purchasing a gift box?
For the purchase of a gift box, you can pay by credit card, PayPal, or bank transfer. The payment is secure and goes directly to the BEST WESTERN PLUS CANNES RIVIERA & SPA establishment.
Do you accept vacation checks?
We accept vacation checks for the purchase of our gift boxes, according to the conditions of the BEST WESTERN PLUS CANNES RIVIERA & SPA establishment.
Is it possible to add a personalized message to the gift box?
You can add a personalized message when purchasing your gift box. This message will be included with the box for a unique and thoughtful touch, at BEST WESTERN PLUS CANNES RIVIERA & SPA.
Can we add options to your gift box offers?
The gift boxes from BEST WESTERN PLUS CANNES RIVIERA & SPA can be customized according to the available options, such as adding a massage or an extra night. The details are specified when selecting your gift box.
Do you offer premium packaging for gift boxes sent by mail?
To enhance your gift box, you can choose a premium packaging when placing your order online. These packaging options are available for gift boxes sent by mail, to ensure a memorable unboxing experience for the recipient. BEST WESTERN PLUS CANNES RIVIERA & SPA.
Can a gift box be customized for a special occasion (birthday, wedding...)?
You can personalize your gift box with a message to mark a special occasion like a birthday or a wedding. The gift boxes from BEST WESTERN PLUS CANNES RIVIERA & SPA are designed to offer unique and memorable moments, combining comfort, well-being, and an exceptional location on the French Riviera.
How do I request a refund for a gift box purchased online?
To request a refund for your gift box, have your order number and purchase conditions ready. Refunds are possible according to the conditions specified at the time of purchase, at our establishment BEST WESTERN PLUS CANNES RIVIERA & SPA.
If a paper gift box is lost, can you issue a new one?
In case of loss of your paper gift box, a duplicate can be sent to you subject to availability. This service is provided by our establishment BEST WESTERN PLUS CANNES RIVIERA & SPA.
Can partially used gift boxes be refunded?
Partially used gift boxes from BEST WESTERN PLUS CANNES RIVIERA & SPA are non-refundable. The terms of use are specified at the time of purchase.
Is it possible to exchange a gift box for another of equivalent or higher value?
You can exchange a gift box for another of equal or greater value, subject to the conditions of the BEST WESTERN PLUS CANNES RIVIERA & SPA establishment.
Does the right of withdrawal apply to the purchase of a gift box?
The gift boxes from BEST WESTERN PLUS CANNES RIVIERA & SPA are neither exchangeable nor refundable, as they concern specific service provisions.
Can I cancel a gift box that has already been sent by email or mail?
The cancellation of an already sent gift box depends on the terms and conditions indicated at the time of purchase. The gift boxes from BEST WESTERN PLUS CANNES RIVIERA & SPA offer flexibility to book dates according to the establishment's availability.
What should I do if the received box is damaged or contains an error?
If your gift box is damaged or contains an error, we kindly ask you to send us a photo of the box as soon as possible. We will process your request promptly according to the conditions of our establishment BEST WESTERN PLUS CANNES RIVIERA & SPA.
Can I get a refund for a gift box if I change my mind after purchase?
The refund of a gift box from BEST WESTERN PLUS CANNES RIVIERA & SPA depends on the general terms and conditions of sale, which are specified at the time of purchase. These conditions are specific to each gift box and are available on the description page of the chosen gift box.
What happens if the recipient couldn't use the gift box before its expiration date?
If the gift box is not used before its expiration date, it unfortunately will no longer be usable. We recommend checking the establishment's conditions to find out about possible extension options. BEST WESTERN PLUS CANNES RIVIERA & SPA.
Is a voucher issued if the gift box is not used?
If the gift box is not used, a credit may be issued according to the specific conditions of the BEST WESTERN PLUS CANNES RIVIERA & SPA establishment.
How can I redeem the cashback?
To use your gift box, simply book directly with our establishment BEST WESTERN PLUS CANNES RIVIERA & SPA by following the instructions provided with your box.
What is the processing time for a refund after I make a request?
The refund deadlines for your gift box depend on the purchase conditions. At BEST WESTERN PLUS CANNES RIVIERA & SPA, this information is specified during your order.
I purchased a gift box/voucher, but I would like to cancel the purchase. Is this possible?
Gift boxes purchased from BEST WESTERN PLUS CANNES RIVIERA & SPA are neither exchangeable nor refundable.
Are there any dates excluded for gift boxes?
Yes, certain dates may be excluded for reservations made with a gift box. Please check the available dates when making your reservation at BEST WESTERN PLUS CANNES RIVIERA & SPA.
Is booking with a gift box subject to availability?
Your reservation with a gift box is subject to the availability of our BEST WESTERN PLUS CANNES RIVIERA & SPA establishment. We recommend that you book as soon as possible to guarantee your stay.
I've lost my password to log into my account, what can I do?
To reset your password, click on the 'Forgot Password' link on the login page of our BEST WESTERN PLUS CANNES RIVIERA & SPA website. An email will be sent to you to create a new password.
Do I need the gift box number to make a reservation with a gift box?
To book with your gift voucher at BEST WESTERN PLUS CANNES RIVIERA & SPA, have its number ready. This number is required to validate your reservation and fully enjoy your stay.
Can I use my gift box on the weekend?
The use of your gift box on the weekend is possible depending on the availability of the BEST WESTERN PLUS CANNES RIVIERA & SPA establishment.
Can I use my gift box on holidays?
The use of your gift box at BEST WESTERN PLUS CANNES RIVIERA & SPA is possible on holidays, subject to the availability of the establishment.
Can I freely choose my dates with a gift box?
The reservation dates with a gift box depend on the availability of the BEST WESTERN PLUS CANNES RIVIERA & SPA establishment. You will be able to choose your dates based on availability at the time of booking.
Can I book online with my gift voucher?
To book online with your gift voucher, you can directly choose your dates at the BEST WESTERN PLUS CANNES RIVIERA & SPA establishment.
Can I make a reservation by phone with my gift box?
Booking by phone with a gift box is possible according to the conditions of the BEST WESTERN PLUS CANNES RIVIERA & SPA establishment.
Can I make a reservation by email with my gift box?
Booking with a gift box is done directly with the establishment, depending on availability. BEST WESTERN PLUS CANNES RIVIERA & SPA offers gift boxes for stays, massages, and other wellness experiences, to be used at your leisure BEST WESTERN PLUS CANNES RIVIERA & SPA.
Is it possible to modify my gift box to a gift box of equal or lesser value?
You can exchange your gift box for a box of equal or lesser value, according to the conditions of the BEST WESTERN PLUS CANNES RIVIERA & SPA establishment.
Does my gift box cover the entire service?
Your gift box covers the service mentioned on your exchange voucher at BEST WESTERN PLUS CANNES RIVIERA & SPA. Any additional supplements or options, such as massages or additional spa access, are at your own expense. The reservation and usage conditions are specified at the time of purchase.
Is my gift box personalized?
Your gift box is personalized with your name. It is valid for a relaxing and discovery experience at the BEST WESTERN PLUS CANNES RIVIERA & SPA hotel.
Can my gift box be used all at once?
Your BEST WESTERN PLUS CANNES RIVIERA & SPA gift box can be used in one go to fully enjoy your stay or moment of relaxation. The terms of use are specified at the time of booking, directly with the BEST WESTERN PLUS CANNES RIVIERA & SPA establishment.
Is my gift box valid in multiple establishments of a group?
Your gift box is valid only for an experience at the BEST WESTERN PLUS CANNES RIVIERA & SPA, located in the heart of Cannes, just a few minutes' walk from the Croisette and the Palais des Festivals. You can thus fully enjoy the buzz of Cannes while benefiting from an elegant and contemporary setting conducive to relaxation.
Is my gift box valid in only one establishment?
Your gift box is valid at our BEST WESTERN PLUS CANNES RIVIERA & SPA establishment, located in the heart of Cannes, just a few minutes' walk from the Croisette and the Palais des Festivals.
Is an upgrade possible with an additional fee using my gift box?
Upgrading your room is possible depending on availability and the conditions of the BEST WESTERN PLUS CANNES RIVIERA & SPA establishment.
Can someone else use my gift box?
The gift box you received is personal and can only be used by you. You can book your dates directly with the BEST WESTERN PLUS CANNES RIVIERA & SPA establishment to fully enjoy your experience.
Can an additional payment be requested on-site when using the gift box?
An additional payment may be requested on-site according to the conditions of your BEST WESTERN PLUS CANNES RIVIERA & SPA gift box.
Is an ID required upon arrival when using a gift box?
Upon your arrival at BEST WESTERN PLUS CANNES RIVIERA & SPA, a photo ID may be requested to validate your reservation made with a gift box.
Do you accept pets?
The presence of pets is not mentioned among the amenities offered by the BEST WESTERN PLUS CANNES RIVIERA & SPA establishment.
How do I proceed with reserving my gift voucher?
To reserve your gift voucher, log in to your account and follow the instructions on our website. You will be able to choose your stay dates and fully enjoy the BEST WESTERN PLUS CANNES RIVIERA & SPA experience.
Do I need to create a customer account to purchase a gift box?
It is not necessary to create a customer account to purchase a gift box. You can place an order as a guest and enjoy your stay at BEST WESTERN PLUS CANNES RIVIERA & SPA.
Is my gift card divisible? Can I use it multiple times?
Your gift voucher can be used in several installments, subject to availability and the reservation conditions of our BEST WESTERN PLUS CANNES RIVIERA & SPA establishment.
What are the check-in and check-out times?
Check-in starts at 3 PM and check-out is before 11 AM at our BEST WESTERN PLUS CANNES RIVIERA & SPA establishment.
What services are included in a gift certificate?
The services included in your gift voucher depend on the box chosen. You can enjoy stays, massages, access to the spa, or other wellness experiences, depending on the option selected at our BEST WESTERN PLUS CANNES RIVIERA & SPA establishment.
What is the difference between a gift box and a free amount voucher?
A gift box offers specific experiences such as an overnight stay with breakfasts or a massage, while a voucher with a free amount allows you to pay for a service of your choice. Take advantage of these options for a customized stay at BEST WESTERN PLUS CANNES RIVIERA & SPA.
Are the terms of use clearly stated?
The terms and conditions of our gift boxes are clearly stated on our website. You can consult them before your purchase to learn about the details of our offers, such as our Parenthèse Hivernale gift box by Lord Brougham or our Marilyn Signature Massage, offered by BEST WESTERN PLUS CANNES RIVIERA & SPA.
How do I use a gift box during booking?
To use your gift box, book directly with the establishment by mentioning your unique code. Specific conditions are detailed at the time of purchase, at our BEST WESTERN PLUS CANNES RIVIERA & SPA establishment.
Can the gift box be transferred to a third party?
The BEST WESTERN PLUS CANNES RIVIERA & SPA gift box can be given to a third party. Simply enter the recipient's name during the order process for the box to be sent directly to them.
Can the validity of a gift box be extended or renewed?
The extension or renewal of the validity of a gift box is possible according to the conditions specified at the time of purchase, in our establishment BEST WESTERN PLUS CANNES RIVIERA & SPA.
What should I do if I lose or do not receive the gift box?
In case of loss or non-receipt of your gift box, a duplicate or a digital box will be sent to you according to the conditions of the BEST WESTERN PLUS CANNES RIVIERA & SPA establishment.
What is the validity period of a gift box?
The validity period of a BEST WESTERN PLUS CANNES RIVIERA & SPA gift box is generally 1 to 3 years depending on the chosen experience. To fully enjoy the gift, the recipient can book their dates directly with the BEST WESTERN PLUS CANNES RIVIERA & SPA establishment.
Are children allowed?
BEST WESTERN PLUS CANNES RIVIERA & SPA accepts children, but it is recommended to check the specific conditions of the establishment to ensure a pleasant stay for everyone.
What happens if the recipient does not use the entire value of the gift card or exceeds it?
If the beneficiary does not use the entire value of the gift box, the remaining balance will be lost. In case of exceeding, they will have to pay the difference directly at the BEST WESTERN PLUS CANNES RIVIERA & SPA establishment.
Is the spa access private?
Access to the spa is included in some of our gift sets, such as Lord Brougham's Winter Parentheses, which offers two spa accesses for two people. The access conditions vary depending on the gift sets chosen at BEST WESTERN PLUS CANNES RIVIERA & SPA.
What types of gift boxes do you offer?
We offer gift boxes for stays combining comfort and well-being, personalized massages, or gourmet getaways in Cannes. You can give nights in Privilege Room, access to the Marilyn Spa, or moments of relaxation at the lounge bar, at our BEST WESTERN PLUS CANNES RIVIERA & SPA establishment.